Billing Policy

Invoices & Statements (check or cash payment hosting clients)

DIGITAL MAGIC SHOW will send out an invoice or statement by email to the HOSTING CLIENT's primary and/or account contact email address that was provided to DIGITAL MAGIC SHOW at the time of application, on the 15th of each month prior to the beginning of the next hosting period.

Check Payments

Check payments are due 5 business days prior to the new hosting period. Cash payment can be made on the starting day of the new hosting period.

All checks should be made payable to Digital Magic Show, and mailed to the following address:

Digital Magic Show
5312 Spring Canyon Court
Bakersfield, California 93308 USA

Checks Returned By The Bank

HOSTING CLIENT agrees to pay a $33 fee for each returned check. In the event HOSTING CLIENT's check is returned by the bank, hosting payments plus the returned check fee must be paid to Digital Magic Show by money order, cashiers check or credit card prior to expiration of the current hosting period to avoid account suspension or cancellation. DIGITAL MAGIC SHOW will no longer accept check payments from any HOSTING CLIENT who has had two checks returned by the bank.

Credit Card Payments

Accounts that pay by credit card are automatically billed 1 week prior to the beginning of each new hosting period. In the event that credit card payments are declined by the issuing financial institution, DIGITAL MAGIC SHOW will make every reasonable effort to contact HOSTING CLIENT by email to request another form of payment. If DIGITAL MAGIC SHOW is unable to contact HOSTING CLIENT, HOSTING CLIENT's account will be considered past due.

DIGITAL MAGIC SHOW will send notification by email to the primary email account and/or to the account contact e-mail address that was provided to DIGITAL MAGIC SHOW at the time of application. HOSTING CLIENT agrees to notify DIGITAL MAGIC SHOW of any changes to HOSTING CLIENT's physical and email addresses, telephone numbers, credit card numbers, and credit card expiration dates.

Past Due Accounts

All payments are due on the start date of HOSTING CLIENT's account hosting period. If payment is not received within 30 days from the due date, DIGITAL MAGIC SHOW will send a reminder by email to HOSTING CLIENT's primary and/or account contact email address. If HOSTING CLIENT does not respond to that notification, the following actions may be taken:

Account Suspension - Hosting Period Start Date
If HOSTING CLIENT's account is not paid in full before the 40th day after the start of the new hosting period, HOSTING CLIENT's account will be disabled. All web, email, FTP, and other access to the account will be non-functional. The account will be reactivated within 10 days of the disablement, upon receipt of payment plus the next months hosting fee and a $25.00 account reactivation fee.

Account Cancellation - 10 days after Suspension
If payment is not received within 10 days after account suspension, the account will be queued for automatic cancellation and deletion from DIGITAL MAGIC SHOW servers.

Account Reactivation After Cancellation
Once an account has been placed in the cancellation queue, HOSTING CLIENT may request reactivation of the account within 7 days by paying the account balance plus a $50.00 account restoral fee.

After the seventh day, the account is "officially" cancelled and all files associated with the account are permanently removed from the servers. At this point, the account cannot be reactivated, but HOSITNG CLIENT can request a "new" account for the domain. HOSTING CLIENT must pays all past due fees as well as a $150.00 deposit to activate a "new" account for their domain.

Domain Registration Policy

DIGITAL MAGIC SHOW will pay* for Domain Registrations on all hosting plans except Starter and Basic accounts. However, if HOSTING CLIENT cancels his or her hosting account within the first 6 months of hosting after the domain renewal date or requires full domain registration access to manage said domain, HOSTING CLIENT will be billed $15.00 for the Domain Registration. NO EXCEPTIONS.

Starter and Basic Account Domain Registration fees are $15.00 per year and due 5 days before expiration of said domain registration. DIGITAL MAGIC SHOW will notify HOSTING CLIENT of Domain Registration 60 days before expiration. If payment is not received within 7 days after expiration date, HOSTING CLIENT'S account will be temporarily deactivated along with any other sites pointed to HOSTING CLIENT's Domain. Once deactivated HOSTING CLIENT can reactivate his or her hosting account by paying the past due registration fee plus a $10.00 reactivation fee.

*Domain Registration must be through Digital Magic Show's Registration Service to receive Free Domain Registration.

Digital Magic Show is an ENOM Authorized Service Provider.

Web Hosting Cancellation Policy

All hosting accounts require a 30-day cancellation notice. HOSTING CLIENT will be responsible for hosting fees 30 days from date of cancellation notice. Cancellations must be received either by email from the email address on account with HOSTING CLIENT'S account, or by US Mail. Once cancellation has been received, HOSTING CLIENT'S will have two weeks to download all files from HOSTING CLIENT'S web site. After the two weeks all files associated with HOSTING CLIENT'S account will be deleted from DIGITAL MAGIC SHOW Servers.

Waiver And Modification Of Policy

DIGITAL MAGIC SHOW may (or may not) choose to waive or modify the enforcement of this Past Due Accounts policy if HOSTING CLIENT contacts DIGITAL MAGIC SHOW prior to the payment due date to discuss alternative payment methods. DIGITAL MAGIC SHOW always sends at least two email notifications prior to account suspension. HOSTING CLIENT must respond to those notifications in order to avoid automatic implementation of the above actions.

DIGITAL MAGIC SHOW reserves the right to add, delete, or modify any provision of this Policy at any time with or without notice.